Terms of Service

The rules for using the service. · Effective 29 October 2026

1. About these terms

These Terms of Service (“Terms”) are an agreement between you (the business or person using the Service, “Customer” or “you”) and Appstowork Dot Com (“we”, “us”). They govern your use of ATW Collectrix, including the web dashboard, the cloud API, the Windows Sync Agent and related documentation (together, the “Service”).

By activating a licence, creating an account, installing the Sync Agent or otherwise using the Service, you agree to these Terms. If you accept them for a company, you confirm that you have authority to bind that company. If you do not agree, do not use the Service.

2. What the Service does

ATW Collectrix helps businesses that use TallyPrime manage receivables. The Sync Agent reads ledger, bill and receipt data from your TallyPrime installation and sends it to the cloud over HTTPS. The Service then provides ageing reports, customer statements with UPI QR codes, promise-to-pay tracking, automated payment reminders by email and WhatsApp, supplier and MSME (Section 43B(h)) analysis, and, if you enable it, queued receipt vouchers that the Sync Agent writes back into Tally.

We may add, change or retire features. We will give reasonable notice of any change that materially reduces the core functionality you have paid for.

3. Accounts and security

• You must give accurate registration information and keep it current.
• You are responsible for all activity under your accounts, including those of staff you invite and the roles and customer-access rules you assign to them.
• Keep passwords, sync tokens and recovery codes confidential. Enable two-factor authentication where offered. Tell us at once if you suspect unauthorised access.
• Sync tokens and licence keys are personal to your organisation and must not be shared or resold.

4. Licences and subscriptions

We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription term, for your internal business purposes and within the limits of your licence (for example the number of companies, users or features). The Service is licensed, not sold.

Your access may be suspended or locked if your licence expires, is revoked, or is suspended for non-payment or breach. Data already stored is kept for the period described in section 14 so you can renew or export it.

5. Fees, taxes and renewal

The subscription fee is ₹5,999 per year for one company and ₹3,999 per year for each additional company, as shown on our website at the time you subscribe. Subscriptions are annual: we do not offer monthly or shorter plans, and the fee for the year is payable in advance. All fees are exclusive of GST, which is charged extra at 18% (or the rate in force from time to time) together with any other applicable taxes. We issue GST invoices for amounts paid.

Subscriptions renew for the same term unless cancelled before renewal as described in the Refund & Cancellation Policy. We may change prices for a future term by giving at least 30 days’ notice before renewal.

6. Your data and your responsibilities

You own your data, including the Tally data you sync and the information about your customers (debtors) and suppliers. You give us permission to host, process and transmit it only to provide the Service, as described in our Privacy Policy and Data Processing Addendum.

You are responsible for:

• having a lawful basis, and any required consent, to hold your customers’ and suppliers’ personal data and to contact them by email, WhatsApp or other channels;
• complying with the terms and policies of your email provider, WhatsApp / Meta Business provider and any messaging gateway you connect, and with laws on commercial communications and debt collection that apply to you;
• the accuracy of data in Tally and of the rules, templates, reminder schedules and rollout mode (OFF, EXECUTIVES_ONLY, LIVE) you configure. Reminders are sent according to your settings; please test in EXECUTIVES_ONLY mode before going LIVE;
• the bank, UPI and contact details you enter into Settings, which appear on statements sent to your customers;
• reviewing receipt vouchers before they are written back into Tally, and keeping your own backups of Tally data.

7. Acceptable use

You must not: (a) use the Service unlawfully, or to harass, threaten or mislead debtors; (b) send spam or messages you have no right to send; (c) attempt to probe, scan or breach the security of the Service, or access data of other customers; (d) reverse engineer, copy or resell the Service, except as the law permits; (e) overload the Service or interfere with its operation; (f) upload malware or unlawful content; or (g) use the Service to build a competing product.

We may suspend access immediately if we reasonably believe you are in breach of this section or are putting the Service or other customers at risk.

8. Third-party products and services

The Service works with products we do not own or control, including TallyPrime (a product of Tally Solutions Pvt. Ltd.), WhatsApp / Meta, your SMTP email provider, UPI apps and payment networks, and hosting providers. ATW Collectrix is an independent product and is not affiliated with or endorsed by Tally Solutions. Third-party products are subject to their own terms. We are not responsible for their availability, changes or charges.

9. Payments and collections

Appstowork Dot Com is not a bank, payment aggregator or collection agent, and does not hold or move your customers’ money. UPI QR codes and bank details on statements direct payment to the accounts you configure. You are responsible for checking that those details are correct and for reconciling receipts.

10. Reports, compliance tools and no professional advice

Ageing, interest, MSME 45-day / Section 43B(h) and similar reports are calculated from the data you provide, using rules we believe are correct at the time. They are decision-support tools and are not legal, tax, accounting or financial advice. Consult your chartered accountant or legal adviser before relying on them for filings, disclosures or disputes.

11. Our intellectual property

We and our licensors own the Service, its software, design, logos and documentation, including the names “ATW Collectrix” and “Appstowork Dot Com”. These Terms give you no ownership rights. If you send us feedback or suggestions, you allow us to use them without obligation to you.

12. Availability and support

We aim to keep the Service available and secure but do not guarantee uninterrupted or error-free operation. Planned maintenance will be scheduled where practicable. Support is available by email at support@appstowork.com and by phone at +91 9698309555 during business hours (India time) unless your plan states otherwise. The Sync Agent depends on your local network, Windows PC and Tally installation, which are your responsibility.

13. Warranty disclaimer and limitation of liability

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special or consequential loss, or for loss of profits, revenue, goodwill or data; and (b) our total liability arising from or related to the Service is limited to the fees you paid us for the Service in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law, such as for fraud or wilful misconduct.

14. Indemnity

You will defend and compensate us against claims, losses and costs (including reasonable legal fees) brought by a third party because of your data, your instructions to the Service, or your breach of these Terms or applicable law, including messages sent to your customers without a lawful basis.

15. Term, termination and your data

These Terms apply from when you first use the Service until your subscription ends. You may stop using the Service at any time. Either party may terminate for the other’s material breach that is not remedied within 15 days of notice; we may terminate immediately for breach of section 6.

After termination or expiry, you can export your data for 30 days on request. After that period we delete or anonymise your data from live systems, and from backups within a reasonable cycle, unless the law requires us to keep it. Sections that by nature should survive (including 10, 12, 13, 14 and 17) do.

16. Changes to these terms

We may update these Terms. For material changes we will give at least 30 days’ notice by email or inside the Service. Continued use after the effective date means you accept the update. If you do not agree, you may cancel before it takes effect.

17. Notices

We may send notices to the email address on your account or show them in the Service. Send notices to us at support@appstowork.com.

18. Governing law and disputes

These Terms are governed by the laws of India. The parties will first try to resolve any dispute in good faith through discussion. Failing that, the courts at the place of our registered office in India have exclusive jurisdiction, subject to any mandatory right you have to bring proceedings elsewhere.

19. Contact

Appstowork Dot Com
Email: support@appstowork.com
Phone: +91 9698309555